The Core of Our Commitment
soda88's Six Responsible Gambling Principles
Our approach goes beyond meeting licensing requirements — it has been part of how we run this platform from day one.
Self-Exclusion
Players can request to exclude themselves from the platform temporarily or permanently through the account settings section or by contacting our support team. Requests are processed immediately and cannot be reversed during the set period.
Personal Deposit Limits
Set your own daily, weekly or monthly deposit limits through your account. Once the limit is reached, our system will automatically block any further deposits until the limit is updated following the set procedure.
Session Time Limits
You can set play time reminders and daily session limits in your account settings. soda88 will send a notification when the set period is nearly up, helping you stay aware of how long you have been playing.
Temporary Break
In addition to full exclusion, players can activate a break mode for 24 hours, 7 days or 30 days. During this period, the account remains active for withdrawals only — no deposits or gameplay are permitted.
Activity Monitoring
The soda88 monitoring team continuously analyses gameplay patterns. If activity shows signs of risky behaviour, we may proactively reach out to the player and offer information related to responsible gambling.
Professional Support
Our 24/7 support team is available in Bahasa Melayu and English via live chat and email. For cases that require more in-depth assistance, we can connect players with appropriate responsible gambling support organisations.
Understanding the Risks
What Is Problem Gambling?
Gambling is a leisure activity that many people enjoy responsibly. However, for some individuals, it can develop into something that disrupts daily life — family relationships, mental health, or finances. Responsible gambling means understanding your own limits and playing within what you are comfortable with.
soda88 encourages players to always treat gambling as entertainment, not as a way to earn regular income or resolve financial problems. Wins and losses are part of the game, and long-term outcomes may differ from expectations.
⚠️ Warning Signs to Watch Out For
- Frequently playing longer or spending more than planned
- Gambling to recover previous losses ("chasing losses")
- Hiding gambling habits from family or friends
- Borrowing money or selling belongings to fund gambling
- Feeling anxious or irritable when unable to play
- Neglecting work, family or financial responsibilities because of gambling
If you recognise any of the signs above in yourself or someone close to you, we encourage you to contact the soda88 support team or seek help from a professional. Taking early action is a wise and courageous decision.
How soda88 Protects Players
As a platform operating under international licensing, soda88 adheres to strict safety and consumer protection standards. Among the measures we have implemented:
- Mandatory age verification during registration — accounts for individuals under 21 are not permitted
- Player data stored using 256-bit SSL encryption
- Automatic detection system for risky gameplay patterns
- Self-control tools easily accessible through account settings
- Strict anti-money laundering policy
- Continuous transaction monitoring to detect unusual activity
Our minimum deposit is RM30, while the minimum withdrawal is RM100. Withdrawals are processed within 10 to 45 minutes via Touch 'n Go eWallet, DuitNow, FPX, USDT, BTC and ETH — ensuring your funds are always accessible without unnecessary delays.
Protecting Children and Young People
soda88 takes seriously the issue of children and young people accessing gambling platforms. We recommend that parents and guardians use parental control software on shared devices to block access to gambling sites. If you suspect someone under the age of 21 is using this platform, please contact us immediately via live chat or email at [email protected].
Any account confirmed to belong to an underage individual will be closed immediately and the account balance returned after the investigation is complete. soda88 has zero tolerance on this matter.
The soda88 support team is available to assist you 24 hours a day, 7 days a week in Bahasa Melayu and English.
🛡️ All conversations are confidential. We will not alert or disclose your information to third parties without your consent.
Five Key Guidelines
Playing the Right Way
These guidelines are designed to help soda88 players maintain a healthy balance between entertainment and personal responsibility.
Decide on the amount you are willing to lose before you play and stick to that limit even when things seem to be going well.
If you experience a loss, avoid continuing to play in the hope of recovering the money lost — this often leads to larger losses.
Step away, leave the platform, and do something else. Playing without stopping affects your judgement and can increase the risk of irrational decisions.
Emotional stress, fatigue, or the influence of alcohol weakens decision-making. Avoid playing in those states.
Gambling is not an investment and not a method for earning regular income. Enjoy it as you would any other form of entertainment — with realistic expectations and clear limits.
Control Is in Your Hands
soda88 Self-Control Tools
All of the following tools can be accessed directly through your account settings or by contacting our support team.
Deposit Limits
Set daily, weekly or monthly deposit limits. Our system automatically blocks any deposit that exceeds the limit you have chosen.
Session Time Limits
Choose a maximum duration for each gaming session. A notification is sent when your time limit is nearly reached.
Temporary Break
Activate a break for 24 hours, 7 days, or 30 days. The account remains active for withdrawals but no deposits or gameplay are permitted.
Self-Exclusion
Close your account permanently or for a set period. Requests are processed immediately and cannot be reversed before the period ends.
Log in to your soda88 account, navigate to Account Settings and select the Responsible Gambling tab. You can activate any of the control tools at any time. If you have difficulty, contact our support via live chat or email — our team will assist in Bahasa Melayu or English, 24 hours a day.
FAQ